NDIS (National Disability Insurance Scheme)
National Disability Insurance Scheme – Rolling out across Australia from July 2016
The National Disability Insurance Scheme (NDIS) is not available everywhere yet. It will be introduced in stages, with rollout of the full scheme to commence progressively from July 2016, however trials of the scheme have been happening since July 2013, across all Australian States, for different age groups. The NDIS will provide individualised support for eligible people with permanent and significant disability, and for their families and carers. A person living with a mental illness is likely to be eligible for NDIS if they “…have an impairment or condition that is likely to be permanent (lifelong) and that stops you from doing everyday things by yourself…” To find out if you are eligible for NDIS, or for more information, please refer to the NDIS website directly.
What is the National Disability Insurance Scheme?
The National Disability Insurance Scheme (NDIS) is the new national system aimed at providing better support to Australians with a disability. It provides individualised support for eligible people with permanent and significant disability, their families and carers. The NDIS also covers people with a psychosocial disability associated with a mental illness – sometimes referred to as a psychiatric disability.
The NDIS is administered by the National Disability Insurance Agency, is government funded and provides all its services for free. The scheme offers exciting new opportunities for people who are eligible for NDIS services.
What will the NDIS provide?
The NDIS funds reasonable and necessary supports to help eligible people reach their goals, objectives and aspirations, and to undertake activities to enable their social and economic participation.
The National Disability Insurance Agency will provide information and referral to existing mainstream and community services in your launch area.
Who can use the NDIS?
The NDIS is for people under 65 years of age who have a disability that affects their daily life and the way they can take part in the community. The NDIS will help people who are born with a disability or who get a disability later in life.
Why an NDIS?
Until now, people living with a disability in Australia received varying levels of support depending on where they lived and when, where and how they acquired or developed a disability. The NDIS is a nation-wide scheme that will provide lifetime support to people affected by disability, based on a person’s individual needs.
As well as taking a life-time approach, the NDIS will also provide early intervention, particularly for people where there is good evidence that support will make a substantial difference to a person’s life.
For more information:
Note: The information on this page was prepared using information from the Mental Health Council of Australia and NDIS websites.
Mental Health Services
Why choose Prahran Mission as my mental health service provider?
The primary focus of Prahran Mission is to work collaboratively with people who have a mental illness, and who are experiencing extreme social and economic disadvantage, in order to facilitate a full and meaningful life.
Prahran Mission uses a strengths based approach to build upon a client’s existing skills and resources, and to promote activities that support their journey of recovery.
Prahran Mission is committed to the concept and possibilities of recovery.
‘Recovery is often likened to a journey to emphasise that it is a process of healing, growth and learning that involves an internal and an emotional process of change.’ (Lefley,1994, Weingarten,1994)
What kind of mental health services are currently available at Prahran Mission?
Prahran Mission currently offers two separate services:
- Personal Helpers and Mentors (PHaMs)
- Individual Client Support packages, as part of MHCSS.
The type and extent of support offered in either service varies, depending on your needs and preferences.
Both services are individually tailored, person-centred and responsive to your priorities.
Both services are government funded and free of cost to you.
Note: We do not provide counselling or crisis assistance. We refer people to the appropriate services, if this is required.
How do I access Personal Helpers and Mentors (PHaMs)?
Access to Personal Helpers and Mentors service can be made by contacting a Prahran Mission office, and speaking to a PHaMs Team Leader.
You do not need to have a medical diagnosis of a mental illness to join the program. If you join, your Support Worker will help you to get the medical and other health support that you need.
||Prahran Mission Office
Rear of 313 Charman Road
(Cnr Maude Street & Charman Road)
T: 9692 9400
||Prahran Mission Office
1/12 Hamilton Place, Mt Waverley
T: 9692 9400
How does a PHaMs service with Prahran Mission work?
PHaMs provides direct, personalised assistance for people whose ability to manage their daily activities and live independently is being severely impacted by mental illness.
Prahran Mission has qualified, experienced and dedicated Support Workers who will work with you to develop an Individual Recovery Plan specifically for you.
Your Individual Recovery Plan is central to how we understand your needs and preferences. It outlines your strengths and aspirations, setting out what you want to achieve, and how we are going to do it together. Your carers and family members may also be involved in developing your Recovery Plan, with your consent.
Our focus will be on achieving your personal goals – both long and short term – and your Support Worker will assist you to:
- live independently
- better manage your daily activities
- access appropriate support
- reconnect with family and friends
- achieve personal independence.
Prahran Mission also provides Recovery Mentors. This is a specialist role within the team, providing support from the perspective of someone who has overcome the impact that mental challenges had on their own lives. They use their own recovery story and relevant work experience to support you on your recovery journey.
You can request to work with a Recovery Mentor on a specialist recovery goal.
Recovery Mentors also coordinate and facilitate PHaMs recovery groups, which are safe spaces where you can connect with other people, share your experiences, learn new ways to cope and live, and build your confidence.
For more information:
How do I access Individual Client Support packages?
From 1 August 2014, the Mental Health Community Support Service (MHCSS) was launched in Victoria. The MHCSS system was introduced to deliver better outcomes for people with lived experience of mental ill health (and their carers), and for Victoria’s mental health service system, through the provision of Individual Client Support packages.
Access to an Individual Client Support package with Prahran Mission can be made via two pathways:
- Contact a Prahran Mission office, and we will help you access the Central Intake & Assessment function.
- Contact your local Central Intake & Assessment function directly, and ask to be referred to Prahran Mission.
Your local Central Intake and Assessment function will:
- assess and determine your eligibility to receive support
- provide information about the services available to you
- refer you to a Support Package provider for a comprehensive intake assessment.
Prahran Mission provides Individual Client Support packages in three catchment areas – Bayside, Inner East Melbourne, and South East Melbourne.
Note: People who live out of our catchment areas but who wish to access our services may still be eligible for our assistance, so please contact your preferred office to discuss this further.
Covering the Cities of:
- Glen Eira
- Port Phillip
|Central Intake & Assessment
Call 1300 379 462
Mon to Fri, 9.00-5.00pm
Prahran Mission Offices
Rear 86A Kooyong Road, Armadale
(Cnr Clarendon Street) Rear 313 Charman Road, Cheltenham
(Cnr Maude Street)
T: 9692 9400211 Chapel Street, Prahran
T: 9692 9500
INNER EAST MELB
Covering the Cities of:
|Central Intake & Assessment
Call 1300 785 358
Mon to Fri, 9.00-5.00pm
Prahran Mission Offices
142A Normanby Road, Kew East
1/12 Hamilton Place, Mt Waverley
T: 9692 9400
SOUTH EAST MELB
Covering the Cities of:
- Greater Dandenong
- Cardinia Shire
|Central Intake & Assessment
Call 1300 785 358
Operated by: EACH
Mon to Fri, 9.00-5.00pm
Prahran Mission Office
1 Lurline Street, Cranbourne
T: 8825 4900
How does an Individual Client Support package with Prahran Mission work?
An Individual Client Support package is tailored for each person upon entry to the service. We regularly meet with you to ensure our services are meeting your needs.
The development of your Individual Recovery Plan is central to how we understand your needs and preferences. We use the Recovery Star tool to assist you in identifying your recovery goals within a range of areas, such as managing your mental health, improving your relationships with your family or friends, getting and keeping a job, developing your social networks and your confidence, or improving your physical health, or housing situation.
Your Individual Recovery Plan outlines your strengths and aspirations, setting out what you want to achieve, and how we are going to do it together. Your carers and family members may also be involved in developing the Recovery Plan, with your consent.
Our focus will be on achieving your personal goals – both long and short term – and our team will support you to live independently.
What kind of support is in our Individual Client Support packages?
We provide a qualified and experienced Support Worker who will meet you in your preferred location – in your home, in a community setting, or in one of our offices – depending on what suits you.
The purpose of our work is to offer the range of supports that you want in order to improve your quality of life, while working toward your recovery goals.
Our services aim to:
- provide a safe, encouraging and supportive environment
- promote your rights
- provide opportunities specific to your own needs and goals
- support, promote and encourage social interactions, recreational options, general living skills, educational and vocational opportunities
- assist in developing self-confidence and build on existing strengths
- help you to access services and supports within the community to help prevent illness, relapse and/or hospital admission.
Prahran Mission provides:
- support to you in your personal recovery from mental illness
- support to your family and carers in their caring role
- support to you in your parenting role, if required
- assistance to you in coordinating the services you are using, such as clinical mental health services, alcohol and drug services, or homelessness, or housing support agencies.
Prahran Mission acknowledges and values the important role that family members and carers play in many people’s journey to recovery, and aims to ensure that families and carers are well supported and informed in that role. We do not share your private information with your family members and/or carers without first receiving your consent to do so.
Aged Care Services
Community Aged Care supports 66 people to receive a Level 2 Home Care Package, for people with low level care needs. The goal is to provide support that enables the consumer to identify the supports that will make a difference to the quality of their life. The packages receive funding from the Federal Government and is possibly topped up by the consumer. From this funding the consumer is able to purchase services and supports. The range is wide. The Care Advisor is available to provide information, assistance to negotiate systems and advocate with them.
UnitingCare is undergoing changes at the Board and Executive Level - not at our level. Services and supports are intended to continue with minimal impact on the consumer. Prahran Mission is working to improve the infrastructure that supports the consumer, which will benefit everyone who receives a package.
We will be in contact with all our consumers as changes occur.
However, if you have any questions or concerns please call us on 9692 9433.
We will respond to your question or concern, but if we can’t, we will endeavor to find the answer, and get back to you as soon as possible.
What is a Home Care Package and how can it work for me?
If it is your wish to stay at home but need some additional support to maintain your independence and safety then a Level 2 Home Care Package may be for you.
A Home Care Package can provide you with a coordinated package of services tailored to meet your specific care needs.
Once you accept a Home Care Package, you will be matched with an expert care adviser who will work in partnership with you to create a unique care plan to suit your individual needs.
What services can I receive on a Home Care Package?
A range of different care and support services are available depending on your budget. Below are some of the services which may be included on your package:
- Care services – help with showering, bathing, dressing and mobility and in-home respite
- Support services – help with washing and ironing, house cleaning, gardening, basic home maintenance, transport to help you do shopping, visit your doctor or attend social activities
- Clinical care – nursing and allied health support
- Other – equipment aids and appliances.
Our expert Care Advisers will provide you with flexible options to assist you get the best out of your Prahran Mission Home Care Package and to manage your available budget.
For example, you may save some of your budget to purchase equipment (or other items) instead of direct care services – if that will achieve your goals. You may decide to pay for some additional services on top of your budget amount. An additional supplement may also be available.
Read our Information Booklet, for more information.
How do I access a Home Care Package?
For more information regarding eligibility and free assessment for a Home Care Package, go to:
From 1 July 2015, all Home Care Packages will be delivered on a consumer directed basis.
For more information on consumer directed care and choices, go to:
What does a Home Care Package cost?
Costs are calculated according to government guidelines and determined individually, depending on your pension status and income. There are annual and lifetime caps that apply to the income-tested care fee.
For more information:
For more information, contact…
My Aged Care National Call Centre
Telephone: 1800 200 422 (Monday to Friday 8am to 8pm, Saturday 10am to 2pm)
Prahran Mission – Aged Care team
- 9692 9433 for all enquiries (Monday to Friday, 8.30am to 4.30pm)
- 9692 9444 for After Hours URGENT respite only
Cafe and Catering
Hartley’s Community Dining
Prahran Mission’s community dining room – known as Hartley’s – has been serving hot breakfasts during the winter months, and weekday lunches to the economically and socially disadvantaged for more than twenty years. It has seating for up to 65 guests, and has a lovely outdoor courtyard area.
Hartley’s is staffed by experienced chefs, wonderful volunteers, and participants from our services.
Hartley’s aims to provide:
- a supportive and welcoming environment for all, but particularly those in the community who may be experiencing isolation, loneliness or disadvantage
- nutritious, low cost meals.
A typical lunch menu has soup, two choices of main meal (with vegetarian options always available) plus a dessert. Free bread and salad is provided – when possible – with the purchase of a main meal. The menu changes every day, and main meals cost $4.00.
Holders of a valid and current Health Care card are entitled to one free main meal a month.
Opening hours Monday to Friday, serving lunch from 11.00am to 2.00pm
NB: Last meal served at 1.50pm
Location Ground floor, 211 Chapel Street, Prahran
Hartley’s also runs a Winter Breakfast program, providing cooked breakfasts from June to August. During this period, breakfast is served Monday to Friday, from 7.30am to 9.30am. A gold coin donation is all it costs.
If you are interested in volunteering with Hartley’s or for the Winter Breakfast program, we’d like to hear from you. Find out more
The Mission Caters
| Our catering service
|| Like us, or follow us!
The Mission Caters combines Prahran Mission’s vision that ‘every person has the right to a decent life’ with an aspiration for proficient, competitive and contemporary catering.
The Mission Caters employs a team of experienced hospitality professionals, who can deliver high standard catering for small or large functions, at your venue or ours. The broader team may also include trainees, participants and volunteers who are seeking to enhance their work experience.
The Mission Caters provides a variety of options to suit your event, including:
- experienced fully licensed and flexible catering at your venue or ours
- formal sit down dinners
- cocktail events/canapé dining
- a fully equipped corporate kitchen – ideal for team building exercises
- day conference rooms
- hire of our rooftop venue at 211 Chapel Street, which has panoramic views of the city skyline; or our ground floor venue, Hartley’s, which has seating capacity for 65 guests.
Visit our website to find out more
Emergency Relief / Material Aid
Opening hours: Monday to Thursday, 9.30am to 12.30pm
Location: Level 1, 211 Chapel Street, Prahran
Telephone: 9692 9514 – direct, or 9692 9500 – switchboard
We do not take appointments for Emergency Relief – just come in during opening hours and we will do our best to assist you.
During your visit our friendly, helpful volunteers and staff will discuss what you may be eligible for.
Emergency Relief works on a ‘needs’ basis and can offer:
- food parcels
- food vouchers
- phone cards
- transport cards to help out with arranging and getting to appointments
- clothing vouchers to be redeemed from our Goodwill Shops.
Some services are offered monthly, and some are quarterly.
There is a limit to two services in the same visit.
Find out more
If you wish to get support setting a personal budget or require advocacy support with outstanding bills and accounts you are welcome to make an appointment to meet with the Material Aid Counsellor.
If you require financial counselling assistance, please contact:
274 High Street
Windsor VIC 3181
|Port Phillip Community Group
161 Chapel Street
St Kilda VIC 3182
Engagement Hub aka St Kilda 101
NEWS FLASH: The Engagement Hub is being RENOVATED!
Prahran Mission is very pleased to announce that our Engagement Hub (101 Carlisle St, St Kilda) will be having a major and most necessary internal refurbishment, thanks to funding from the State Government and St Kilda Parish Mission.
While this is happening, there will be some changes to the way we are delivering The Hub’s services. Here are some important dates and information to note:
- RENOVATION PERIOD
Between 11 August 2016 and March/April 2017, the builders will be working hard.
During the renovation works, The Hub’s building will be CLOSED but we will continue to provide group activities, one to one support, and daily opportunities to be with current participants of The Hub.
- SUPPORT AND PROGRAMS
Following the short recess during the Clean Up period, The Hub’s programs will recommence on 11 August 2016, and staff will be available to provide support.
Some of The Hub’s activities will be held in the St Kilda Uniting Church, some will be in community settings, and some activities will be at Prahran Mission, 211 Chapel Street, Prahran. More information to follow.
- Tea, coffee and a biscuit will also be available (during the renovation period), Monday to Friday, 8.45am – 10.30am, at the rear of St Kilda Uniting Church.
Prahran Mission’s Open House drop in transferred to 101 Carlisle Street St Kilda in 2014 – and became known as the Engagement Hub - continuing to provide something very special for our clients; a place where people can go if they have mental health issues, are homeless, lonely, cold or hungry, and want to engage with the community, or the specialist health and wellbeing support services that come to the Engagement Hub.
Location: 101 Carlisle Street (cnr Chapel Street), St Kilda
Telephone: 9525 5478
Manager: Pauline (Paulo) Reid
Open: Monday to Friday, 8.45am to 2.30pm – except Wednesdays, when we close at 2.00pm.
Why ‘Engagement Hub’?
The definition of a ‘hub’ is ‘a centre of fun and activity’, and that is what we aim to achieve here. We hope to engage you – and for you to be engaged – while at the Engagement Hub.
The Engagement Hub has two main focusses:
- to provide a safe and welcoming community for people who want to connect with others with similar experiences
- to encourage and assist people with a mental health support need who would like to become a client of Prahran Mission’s mental health services, and receive support to access an Individual Client Support package.
If you are interested in accessing an Individual Client Support package, a mental health Support Worker is on site to assist you through the Central Intake & Assessment process. For more information
Who can use the Engagement Hub?
The Engagement Hub is entirely free and open to anyone with a mental illness, or who is experiencing disadvantage, homelessness, or who needs support.
What facilities are available?
We have the following facilities available for participants to use:
- free washing machine and dryer
- shower (shavers, towels and soap provided)
- pool table
- access to internet.
In addition, we also have:
- a Registered District Nurse from RDNS is in attendance every Monday, at 11.00am
- monthly visits by a dentist, podiatrist and optometrist.
Please contact the Engagement Hub for more information about these services.
Do you provide any meals or just tea and coffee?
Yes we provide breakfast and lunch Monday to Friday.
- Monday, Wednesday, Friday from 8.45am – 10.30am
- Tuesday from 10.30am when Brunch is Lunch!
- Thursday from 10.30am with Kieran’s Create & Dine Group
- Monday to Friday, 12noon – 12.30pm
EXCEPT Tuesday and Thursday – see above
What kind of activities can I participate in?
All our activities are open to everyone who accesses the Engagement Hub. Some of the things that are happening include:
- weekly groups – Women’s group, Men’s group, art, drama, gardening, healthy eating, music, meditation and trivia
- monthly outings: such as going to the Zoo
- regular meetings: ‘Have Your Say’ is a regular meeting where clients are able to have input and provide feedback.
There is also an informal prayer group for people who are interested.
Donate, volunteer or shop here!
| Like us, or follow us!
Prahran Mission Goodwill Shop raises much needed funds to support those living with mental illness or who are living with extreme economic or social disadvantage.
Our Goodwill Shop sells an eclectic range of clothing, books, CDs, household goods, furniture, and other rarities, and is run by a combination of paid staff, wonderful volunteers, and clients seeking employment opportunities; they offer a unique retail experience for all.
Where is our Goodwill Shop located?
211 Chapel Street
|T: 9692 9553 (Mon-Sun)
||Monday to Friday
10.00am to 5:00pm
10.00am to 5:00pm
12.00 – 4.00pm
How do I donate goods?
We are always happy to receive good quality, clean donations at either of our stores.
If you have bulky items, or furniture that you cannot deliver to us yourself, we can organise for these to be collected. Please call – or email – our Prahran store to organise a collection.
Please note: We are not always able to accept everything that you may wish to donate as it is subject to our current needs, space permitting.
Is there anything you can’t accept?
Yes. We cannot sell anything that would be unsafe for you to buy – anything that is broken, dangerous, unhygienic, where its safety cannot be proven or where it would be illegal for us to sell. It is also important that you donate saleable, good quality items as we have to pay for the disposal of rubbish or unsaleable donations.
The following items below are unsaleable donations and need to be collected by your local council in weekly or hard rubbish collections:
- ripped, torn and/or stained clothing
- electrical goods
- pillows and doonas (unless new in packaging)
- computers and printers
- earrings for pierced ears (unless new in packaging)
- brushes and combs (unless new or antique)/Hairpieces/Wigs
- food (cakes, jams, pickles, lollies, lemons etc)
- prescription spectacles
- sharp knives of any size
- curtain rods, tracks and awnings
- used underwear/pantyhose/socks
- used makeup, sealed unused cosmetics
- carpets and underlay
- building materials and kitchens
- outdoor playground equipment (for example swing sets, trampolines)
- gas appliances.
Anything that carries ‘Australian Safety Standard’ requirements including:
- baby carry-baskets/Baby prams or pushers/Bassinettes
- bicycle helmets/Horse riding helmets/Motorcycle helmets
- children’s car seats/children’s cots.
If you are uncertain, then please call our shop – we’d be happy to talk to you.
We support voice hearers and organisations across Victoria to create opportunities for recovery that respect and work with peoples’ lived experience. Find out more
JSP is a specialist employment service that assists people who are affected by illness or disabilities to return to suitable paid work.
It offers a qualified employment support team and employer marketing specialist to support you in your job search process.
It is a free service for eligible job seekers with a disability or health condition.
What else does JSP do?
JSP partners with businesses and community groups to establish suitable employment opportunities appropriate to the job seeker’s needs and skills.
In 2012, JSP established a car wash service to clean Prahran Mission’s fleet of cars; it has now expanded to include several corporate clients. The service provides a safe, supervised environment for workers to learn new skills and responsibilities. It currently employs two JSP job seekers, on a part time basis, and we expect to wash about 600 cars this year!
Visit our website for more information regarding:
Or call one of our offices:
- Cheltenham, 9692 9400 (Tues, Wed only)
- Dandenong, 8792 8949
- Prahran, 9692 9500
- St Kilda, 9539 5303 (Tues, Wed, Thur only)
Diversity and Advocacy Program
The Diversity and Advocacy Program provides individualised and group support to people who identify as Lesbian, Gay, Bisexual, Transgender, Queer, Intersex or Asexual (LBGTQIA+) and who experience mental health challenges.
- facilitates a social group for LBGTQIA+ people who experience mental health issues, known as OUTminds
- provides diversity training within Prahran Mission, and to other health providers in the greater community.
OUTminds is a social group for people who identify as LGBTQIA+, who experience mental health challenges.
It collectively promotes an accepting, safe and supportive environment in which to stay connected with the LGBTQIA+ community.
The Outminds group meet once a week on Wednesday to do a variety of social activities as a group.
To see what’s happening this month, view our Social Timetable.
To find out more, call our Diversity & Advocacy Co-ordinator on 9692 9500.
Rainbow Connections is a peer therapeutic group for people who identify as LBGTQIA+, who experience mental health challenges. It provides a space for reflection, a space to find a voice, a space to make new discoveries, a space to make connections, and a space to learn from another.
Rainbow Connections meet:
- 2nd and 4th Tuesday of every month
- 6.00pm to 7.30pm
- depending on numbers – call 9692 9500 to confirm
Venue: The Harte Felt Centre
Level 1, 16A Toorak Road, South Yarra
To find out more:
- call our Diversity & Advocacy Co-0ordinator on 9692 9500.
Prahran Mission’s legal service is available to clients requiring legal counselling. This service is free and will be offered through our Emergency Relief service.
We have access to a small team of lawyers who can provide pro bono legal counselling to clients in matters relating to:
- criminal law
- family law
- tenancy issues.
When is the service available?
The legal service will be available on the first Friday of every month, from 10.00am to 2.00pm.
How do I access the service?
Access to the service is by appointment only.
To make an appointment, call 9692 9500, and speak to the Emergency Relief Coordinator.
The work of pastoral care is focussed on the faith community, and is a participant driven group. Activities include weekly prayer services, regular group outings, visits by the chaplain, and memorial services.
The Chaplaincy also reaches out beyond the walls of Prahran Mission into rooming and boarding houses, hospitals, hostels and people’s private homes. Prahran Mission draws people from different cultures, faiths and spiritualities and this is acknowledged in the pastoral care which is offered.
We welcome diversity and provide worship which reflects the different faiths and spiritualities of workers and participants.
Do you hold regular services?
Yes, the faith community gathers to pray every Thursday, at 12.30pm, and the informal Christian worship service is open to all.
Level 2, Cooper Room
211 Chapel Street, Prahran
To contact the chaplain – Rev Dr Ian Savage
Telephone: 9692 9500 (Thu to Fri)
Email: Contact us via the online form
We have two residential rehabilitation properties – The Haven, and Scottsdale – which provide a range of housing opportunities, both independent and supported, for people who are:
- aged 16-64
- living with a diagnosed mental illness
- residents within the Bayside catchment area
- willing to engage with our support workers.
Both services are guided by the Prahran Mission’s strengths-based model, which has four domains of recovery:
- hope, as a frequent self-reported component of recovery
- self-identity, including current and future self-image
- meaning in life, including life purpose and goals
- personal responsibility, the ablility to take personal responsibility for one’s own life.
All our residents are encouraged to maintain connections with their families and carers, communities and practical supports.
All our residents are encouraged to develop their daily living skills, personal development and independence.
All our residents are encouraged to become active members of the local community.
Both services provide support round the clock to:
- provide a safe environment
- allow an immediate response to any health concerns
- reduce the potential for hospitalisation
- assist residents achieve individual goals
- help reduce the symptoms of mental illness to a point where they can be managed with less support and improved quality of life.
The Haven is comprised of 14 self-contained, one bedroom, residential units. In addition, there are communal areas, including a lounge area (with kitchen) and a computer area. All residents hold a residential tenancy lease with The Haven Foundation.
The Haven’s psychosocial support is provided by Prahran Mission – in partnership with The Haven Foundation – and in conjunction with the Area Mental Health Service, Alfred Hospital Psychiatry team, private psychiatrists, and Inner South Community Health Service.
At The Haven, the important role of families and friends caring for people with a mental illness is recognised. We believe that carers of people with a mental illness make great contributions to the way that mental health services respond to the needs of people. Taking into account these contributions is essential to treating the whole person, within their social network.
Further, we recognise that caring involves certain challenges and hardships that may impact on carers’ personal needs. Consequently, carers may also require direct and/or indirect support to enable them to live a fulfilling life.
The Haven ultimately aims to establish collaborative relationships with the carers of our residents in order to support them as well as the residents.
For further information, contact the Manager on 9692 9460.
For a glimpse into life as a resident, and how this model of care has helped make a difference, watch this 2 minute Ch9 News film clip.
Scottsdale is comprised of two different service levels: a 15 bed serviced residence, with an additional 8 self-contained, one bedroom, residential units. All residents and tenants hold a residential tenancy agreement with Housing Choices Australia.
The 15 bed residence is staffed 24 hours a day, seven days per week. All meals are provided and staff are available to assist with daily living skills, personal and practical support. A support worker is also available to assist residents to plan and support their journey of recovery. In addition, a dedicated activities worker is available for outings and transport assistance. This program is supported by Sacred Heart Mission.
The self-contained units are available for tenants who only require a little support to live independently. The units are fully equipped, with two adapted for disability access. A support worker assists tenants with their recovery plans and community meetings are held on a regular basis.
Scottsdale’s psychosocial support is provided by Prahran Mission – in conjunction with the Area Mental Health Service, Alfred Hospital Psychiatry team, private psychiatrists, and Inner South Community Health Service.
For further information, contact the Manager on 9692 9590.
For a glimpse into life as a resident, watch a 3min film clip.
Training or Education
Prahran Mission offers a range of training courses throughout the year.
Our courses are open to everyone – you do not need to be a client of Prahran Mission to attend.
We welcome people from all backgrounds and walks of life.
We teach in a prejudice free, non judgmental environment, in small, friendly classes.
We respect your privacy.
Prahran Mission offers everyone the chance to attend training to make improvements in the quality of their life, and increase their opportunities.
What kind of courses do you have?
Courses may change from time to time, but typically we run two types of training:
Is there a cost?
Yes there is. Course fees vary – depending on the course requirements – but they start from as little as $1.00 per hour.
Where are the courses held?
Most courses are run at 211 Chapel Street, Prahran but some courses are run at other sites. Check the course information for specific details.
Where can I get more information?
For information regarding our Voice Hearer’s specialised courses:
For information regarding Vocational and Skills training:
- call our Training & Education Coordinator on 9692 9500
- read the Course Timetable for location, costs, date and time details
- contact us via the online form.
How do I register?
To register for Voice Hearer’s specialised courses:
- registration is via our Training page
- or call 9692 9500 if you need some assistance.
To register for Vocational and Skills training:
- complete and sign the General Enrolment Form
- return it by post to: Prahran Mission, PO Box 68 Prahran VIC 3181
- return it by fax to: 9510 9627.
Our Training & Education Coordinator will contact you to confirm your place.
Voice Vic supports voice hearers and organisations across Victoria to create opportunities for recovery that respect and work with peoples’ lived experience. Find out more