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Welcome to Prahran Mission

"Every person has the right to a decent life"



The Intake and Assessment Service will improve access to information and referrals for mental health community support services.


What does Intake and Assessment do?


The new Mental Health Community Support Service (MHCSS) Intake and Assessment Service will provide information and referrals for people seeking mental health support.


The service will:


• Screen and determine eligibility to receive support

• Prioritise referrals

• Refer eligible people to support services for a comprehensive intake assessment

• Provide screening information to support services to avoid need for repeating information

• Follow up referrals to make sure people are getting access to the services they need

• Provide self-management information and follow-up contact with people on the needs register

• Provide general mental health information and facilitate referrals to other services as needed

• Convene the Bed-Based Selection Panel in each catchment for Youth/Adult Residential Rehabilitation and Supported Accommodation


How can I contact Intake and Assessment in my area?


For the Southern and Bayside suburbs and regions call Neami National

1300 379 462 (9am-5pm Monday to Friday)


For the Inner Eastern suburbs and South-Eastern suburbs call EACH social and community health

1300 785 358 (9am-5pm Monday to Friday)



For clients needing assistance or more general information a hotline number is available 1800 129 686.

Carers needing more information can contact 1800 315 325.


More information about our Individual Support Services


Need help?



Intake Information And Referral:

9690 9570



24 Hour Emergency Services:


Lifeline Australia     13 11 14

Suicide Call Back     1300 659 467

Kids Help Line         1800 551 800


Mental Health Complaints Commission

1800 246 054





Consumers Donations Volunteers Employment







Back on Trak CD for Sale

Back on Trak features seven tracks of original music and lyrics by Prahran Mission participants who have developed their craft over the last 12 months. The title Back on Trak was jointly selected by both participants and Trak Live Lounge to show how music has enabled them to get back on track and move forward with their lives. The CD Back on Trak is now available for $20 from the Mission Op Shops in Chapel St and Dandenong, The Mission Cafe, or at level 3 reception at 211 Chapel Street. Watch this space for a short film about the project, coming very soon!



The Hearing Voices

Network of Victoria


Hearing voices is a common human experience.

Prahran Mission's innovative consumer-led program supports people who hear voices, their support and clinical workers, and families, friends and carers. 


In 2012 Voices Vic won a Gold Achievement Award at The Mental Health Services (TheMHS) Conference, and the impact of our work continues to offer hope and recovery to people across Victoria.












Do you hear voices? 

 You are not alone.


We Believe Everyone Can Recover



We help set-up peer support groups for voice hearers, deliver talks and information sessions about the voice hearing experience, and run training about recovery from voices. We also run individual peer support in our Voice Exchange program.


Our work is open to voice hearers, mental health professionals, and family, friends and carers of voice hearers.

We work with the hearing voices approach, which is informed by the wisdom of people who have recovered.  We don’t try to get rid of voices, but instead work to help people make sense of them and eventually change the relationship with the voices. 

Find out more about this innovative program which is changing lives around Victoria.


Contact us to find out more.










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